Refund policy
90-Night Sleep-Better Guarantee
We want Driftwell to genuinely improve your nights. That's why every order is covered by our 90-night money-back guarantee.
If you're not falling asleep easier and waking up more rested within 90 nights of your purchase, email us at [YOUR SUPPORT EMAIL] with your order number and we'll issue a complete refund to your original payment method — no return required, no questions asked. You keep the product.
How to claim
- Email us within 90 days of your delivery date, including your order number.
- We'll confirm your refund within 2 business days.
- Refunds are processed to your original payment method and typically appear within 5–10 business days.
Faulty or damaged items
If your order arrives damaged or faulty, contact us right away and we'll replace it or refund you in full, including any shipping costs. Nothing in this policy limits your rights under the Australian Consumer Law.